Customer Service Representative

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  • Location: Georgetown, Kentucky |
  • Type: Temp To Hire |
  • Job #252490 |

Do you enjoy working with people?  

Hamilton-Ryer is seeking a Customer Support Representative. If you have a drive for growth, an eye for strategy, and a customer-focused attitude, this might be the right role for you. This fast-paced team in a growing industry has an in depth knowledge of the products manufactured and take an active role in the success of the company.

Requirements

  • Must be 18 years or older
  • Must comply with Hamilton-Ryker’s substance abuse policy
  • 3 years experience in a customer service role desired
  • High School diploma or equivalent

Responsibilities

  • Facilitate resolution of delivery or manufacturing issues; engage appropriate departments, make recommendations on appropriate response and communicate resolution to customers
  • Provide thorough sales assistance to the customer, including: generating quotes, obtaining feedback from customers, submitting orders, and serving as the point of contact of for customers on open orders throughout the production cycle.
  • Manage customer inquiries and act as “voice of the customer.”
  • Work well in a team and promote a positive working relationship with co-workers and customers.
  • Identify activities to continually improve the process of providing innovative and efficient customer care.

Qualifications

  • Previous experience in sales or customer support for a manufacturing company is required.
  • Ability to cultivate and maintain effective relationships with diverse audience ranging from staff and customers
  • Excellent phone, communication and conflict resolution skills
  • Good data entry skills
  • MS Word & Excel
  • Detail oriented
  • Self-motivated
  • Good people skills

Hamilton-Ryker’s Benefits

  • Weekly Pay
  • Direct Deposit
  • Medical insurance options
  • 401K and ESOP options

Apply Today!

Click on the application link for this job board or go to www.hamilon-ryker.com. Select job board and select the Georgetown office as your closest branch.

You can also apply in person at 205 Champion Way, Suite 11, Georgetown, KY 40324, Monday – Friday, 9 a.m. – 11 a.m. or 1 p.m. – 3 p.m. Or, you can call us at 502-570-9675.

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